SEASONAL SALES ASSOCIATE
Company: GameStop
Location: West Chester
Posted on: October 26, 2024
Job Description:
At GameStop, we are committed to providing exceptional service
and delivering the latest and greatest in gaming products to our
customers. As a leading global retailer of video games,
electronics, and gaming merchandise, we take pride in offering a
wide range of products that cater to the needs and desires of
gamers worldwide. Our mission is to create unforgettable
experiences for our customers by constantly pushing the boundaries
of what's possible. Whether you're a hardcore gamer or just
starting out, we've got something for everyone. Join us in our
mission to shape the future of gaming and bring the best gaming
products to the world! Working under direct guidance and
supervision, the Seasonal Sales Associate supports the store team
on a short-term basis by consistently delivering outstanding guest
service experiences in a sales culture that utilizes elements of
GameStop's buy, sell, trade, and reservation business model, known
as the Circle of Life. The Seasonal Sales Associate will
participate in the day-to-day operations of the store during peak
sales days, with a primary focus on sales, store maintenance, and
customer service activities. The ideal candidate must prioritize
customer satisfaction and be available to work during peak seasonal
sales days. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Provide best-in-class customer service by promptly greeting
guests, assisting them with their video gaming needs, recommending
additional items as appropriate, applying all selling behaviors
during every transaction, and expressing gratitude to every guest
for choosing GameStop.
- Fully support the overall shopping environment, including
visual and operational aspects, and actively contribute to all
store sales initiatives throughout the holiday season.
- Collaborate with the store team to ensure that all areas of the
store, including restrooms, are clean, organized, and merchandised
according to company guidelines.
- Assist in stocking and restocking merchandise on shelves and
fixtures, as well as transferring products from the stock room to
the front of the store, ensuring that all products are
well-presented, organized, and alphabetized on the selling
floor.
- Assist the store team in meeting and exceeding sales, profit,
and shrinkage reduction goals.
- Address guest questions and concerns promptly, effectively, and
courteously, and escalate customer issues and complaints in a
timely and professional manner to a store keyholder.
- Support effective inventory control and loss prevention
practices, including awareness of scams and adherence to safety
best practices.
- Consistently adhere to GameStop policies and procedures,
including but not limited to attendance, confidentiality, conflict
of interest, and ethical responsibilities. QUALIFICATIONS*
- Must be at least 18 years of age.
- High school diploma or equivalent preferred.
- Previous retail sales or guest service experience preferred.
KEY JOB SKILLS AND ABILITIES
- Availability to work a flexible schedule, including nights,
weekends, and holidays.
- Ability to follow instructions presented in written, oral, and
diagram form.
- Possess an outgoing and friendly personality with strong guest
service skills.
- Provide genuine and friendly assistance to every guest during
every visit.
- Demonstrate clear verbal communication and listening skills
using spoken and written English; bilingual English/Spanish
speaking and writing skills are preferred.
- Achieve objectives in a fast-paced, rapidly changing
environment.
- Work both independently and within a team to perform all tasks
as assigned.
- Meet associate performance expectations, including attendance,
professional dress, and grooming requirements. Be able to stand and
move throughout the store unassisted to provide guest service or
perform tasks in any part of the store for at least 8 hours per
day.
- Be capable of bending, stooping, reaching with arms/hands,
climbing ladders, and independently lifting merchandise weighing up
to 30 lbs. from ground level to a minimum height of 4 feet.
- Possess reliability and trustworthiness. Job descriptions are
subject to change at any time based on business conditions/needs,
including changes to the essential job duties, qualifications,
and/or key job skills and abilities consistent with the position's
purpose. - GameStop considers all applicants for employment without
regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status. GameStop provides reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law. - *Certain state-specific exceptions may
apply. Disclaimer: GameStop provides equal employment opportunities
to applicants and employees without regard to race, color,
religion, gender, sexual orientation, national origin, age,
disability, gender identity and expression, marital or military
status. GameStop provides reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law. GameStop and
its affiliated businesses reserve the right to change job
descriptions at any time based on business conditions/needs, which
includes expanding this job's responsibilities and assigning
additional duties consistent with the position's purpose. Benefits:
Full-time store positions at GameStop are eligible to participate
in incentive programs, 401(k), paid time off, dental, vision, and
health insurance. Positions at GameStop may also be eligible for a
bonus and/or other incentives. Compensation: $8.00 - $8.00
Keywords: GameStop, West Orange , SEASONAL SALES ASSOCIATE, Sales , West Chester, New Jersey
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