Senior Customer Success Engineer

Company: VirtualVocations
Location: Bridgeport
Posted on: November 15, 2024

Job Description:

A company is looking for a Senior Customer Success Engineer who will help customers optimize their use of the platform and ensure alignment with business KPIs.

Key Responsibilities

Act as a Trusted Advisor, providing technical guidance on platform integration
Design end-to-end technical solutions that align with business strategies
Conduct health checks and provide actionable recommendations for technical success

Required Qualifications

Bachelor's Degree or equivalent experience
At least 8 years in a solution or technical architect role focused on IAM solutions
Experience with hosted platforms, including cloud IaaS, PaaS, and SaaS
Proficiency with IAM protocols (SAML, OAuth, SCIM) and identity providers
Experience in a technical customer-facing position at a software company

Keywords: VirtualVocations, West Orange , Senior Customer Success Engineer, Engineering , Bridgeport, New Jersey

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